100’s Of People Are Talking About Us!

My team, apparently, has too much fun working with our clients! “Thank you to VIVA Retirement Communities for recommending Downsizing Solutions to help with my move. Jennifer and Lee-Anne were fantastic!! They really work well together. When they came to pack me up, they were pleasant, easy and fun to work with. On move day they worked extremely hard to set my suite up perfectly!! I kept encouraging them to take breaks but they wouldn’t. They worked so hard. The movers were so great too. They even hung my tv for me and got it working! What a fabulous team! I give them 100%!” ~ Bev S | Viva Retirement Communities

Why wouldn't anyone want to move to VIVA Oakville Retirement Community when, under their incentive bonus, they pay for the move!! 

"I’m very happy for the job the Downsizing Solutions team did. We were just talking about how quick and professional the moving team was and how very patient and calm Sheila was. The suite looks very, very nice. I am counting the days to the move, now I know the suite is ready when I am. Viva Oakville staff were also very helpful and friendly."

~ Frida A | VIVA Retirement Communities | VIVA Oakville Retirement Community

I love helping out my friends in the retirement living field! “Thank you to Mary and her team for this very special move. Mary was able to mobilize her team at the last minute to move items from one long-term care home that is closing for rebuild to Eatonville so that our dear residents will be able to continue loving these items. Nothing was too much for these gentlemen. We even got a pool table in place. Which will surely be a hit for our residents in our auditorium space. Thank you so much for making this dream come true.” ~ Janette W.

We don’t just do moves - we downsize, organize and clear out also!
“Thank you, Lori VanDinther, for recommending Downsizing Solutions. I could not have done this move without Mary and her team of thoughtful people. They are fast and efficient. They came in and helped me organize, clear out and donate three times. I was so happy to be able to donate some of my possessions to people who will appreciate them as much as we did. Thank you Mary and your amazing team. One happy customer!” ~ Laura
We love three-time clients!
"Three times a charm. Thank you, Mary, for sending your awesome team again to help with the estate clear out of my aunt’s suite at Grandview Retirement Living. The team was punctual, efficient and careful with my belongings.
Thank you for taking the donations for people in need. You took a burden of my shoulders.
Thank you.” ~ Marion H. | Grandview Retirement Living

Thanks LaSalle Park Retirement Community for the referral for this internal move!

“The move was so simple… from one text message it was all arranged and done… so simple!

Mary assessed the internal move and provided an estimate within 24 hours… no fuss no muss. Because Mary knows LaSalle Park, she precoordinated the arrangements for ease of move.The layout is great, we are happy to have a spot for the desk for my dad. I feel the anxiety has gone! Dad is so happy in his new digs.” ~ Mike (son)

“The suite is very comfortable with a great view. I wouldn’t want to go anywhere else, everything is available right here!” ~ Heinz (dad)

LaSalle Park Retirement Community

"We recently sold our home and moved to the Pearl and Pine Retirement Residence.

Mary Dilly and her company, Downsizing Solutions, were recommended by a number of people! They were fantastic. Mary and her team were responsive, prompt and very professional.  I would not hesitate to strongly recommend them."

~Terry and Margo | Pearl and Pine Retirement Residence

This is the 3rd job we have done for this lovely family!
“Thank you again to Downsizing Solutions for such wonderful work. Thank you for working around my schedule to come sort, organize, mark items for keep and items for donations from my grandfather's estate on a Saturday. The team was nice, pleasant and quick on clear out day also. Thank you again! I would definitely recommend Downsizing Solutions!” ~Kyle H.

We love repeat clients! “Our family had less than 2 weeks to move our mother from her retirement home to an assisted living room at Chartwell Lakeshore Retirement Residence. Having previously used Mary at Downsizing Solutions two years ago for the first move, we knew we only wanted to deal with Mary and her team again. Mary got in touch with us immediately even though she was away on vacation and she was able to quickly get a team of movers in place for us. We added extra pressure as the date changed twice within that short time frame and yet Mary was able to secure the elevators and the men to do the job. On the move day her guys came on time and were very efficient and professional. A few hours later, they had all the furniture and belongings moved over to the new place and the pictures hung. We knew we could count on Mary and Downsizing Solutions again and we were not disappointed!

Extreme thanks Mary.” ~Ann S. |  Chartwell Lakeshore Residence

Another great move to The Williamsburg Retirement Residence.

“The Downsizing Solutions team was on time, efficient and pleasant; even with a move day setback that was completely out of their control! I enjoyed working with Mary and the team leading up to move day, from strategizing the move, deciding what to take and to packing up for move day. Sheila took her time to listen and work out a plan that I was comfortable with.

I am pleased with my new suite at The Williamsburg. I already have friends to enjoy meals with. The choice of furnishings makes my suite feel spacious and like home!” ~Roy H | The Williamsburg Retirement Residence

Another great move into Chartwell Lakeshore!
“Thank you to Chartwell Lakeshore for recommending Downsizing Solutions.
I had such a short time to organize the move for my mom and Mary and her team were so accommodating. The day of the move I had so much anxiety but, when Lee-Anne walked in she was so calm and assuring, that I knew I was in great hands.
The team was exceptional! They did everything and I didn’t need to lift a finger. Everything was moved and set up with such care for my mom. The team was able to figure out any concerns I had with great professionalism.
I would highly recommend Downsizing Solutions to everyone! A thousand stars!!”

 

When the cat is away, the mice still play! Thanks team for holding the fort down while I am away!

“Thanks Downsizing Solutions. The downsizing and moving overall picture of everything was excellent!

Sheila was a godsend. She was helpful, patient and kind.

The movers went above and beyond with patience while we decided what to put where. They even hung pictures while we were deciding! They weren’t sure if they could get the tv working but with a touch of a few buttons, the tv works!

Everyone started the day with smiles which I very much appreciated. And to top it off, I am 100% happy with my new home at Villa Italia!”

~Sue M

.

We love smooth moves like the one today where we moved Diane into Chartwell Christopher Terrace Retirement Residence.

Diane loved my movers so much, she wanted to keep them. (I said, “no”’) 😁

“Mary, your service was excellent. Your movers were very friendly, helpful, respectful. I will highly recommend your business. I am so glad that my church friend recommended you after you downsized and moved her mother. I also really appreciate that you removed items for donation and disposal.

Mary was very pleasant and followed through on every promise and even visited me today to make sure that I had happily arrived. I am so excited to be at Christopher Terrace. I chose this place. I lucked out to be able to be here. I got in at an affordable price. I can still enjoy my life and I don’t have to wait for a crisis to happen where I’m not in control of where I live. I am so happy. Thank you.”

~Diane Chartwell Retirement Residences | Chartwell Christopher Terrace Retirement Residence

Another move into one of our favourite retirement residences!!
“I’m excited to now be closer to my daughter. I was so impressed with the Downsizing Solutions team. The ladies packed my suite up quickly and efficiently. They were friendly and fun to work with. The move was so wonderful. I was very happy with how everything was set up in a perfect time frame.
You did a wonderful job! Thank you!”. ~Elsa S.

We love repeat clients!

“Jennifer and Lee-Anne were amazing to work with. I could not have done this pack up without them. All the boxes were well packed and marked accordingly. The fragile boxes were clearly marked. They were very organized and neat and moved boxes around so we could still move around the house. They gave me peace of mind. Finley loved having them here. Thank you.” ~ Sandy S.

Another great move in to VIVA Oakville Retirement Community under their new incentive bonus where they pay for the move!!
“Thanks so much to Downsizing Solutions and Viva Retirement Oakville for partnering together to make our move happen! The kindness and the wonderful service and care you have shown is greatly appreciated!
Sincerely, Eva M and family.

When life changes, there is always a solution!

“Thank you, Ryan, at LaSalle Park Retirement Community, for recommending Mary and her team at Downsizing Solutions. Jennifer did an amazing job at packing up the suite for the internal move. It was packed and moved quickly and smoothly. Thank you so much.”

~ Lorraine |  LaSalle Park Retirement Community Signature Retirement Living

Another amazing move to VIVA Oakville Retirement Community where they paid for the move for their new resident! 
“My father, Ross, and I, would like to thank Mary from Downsizing Solutions for today's move. The transition from a bungalow to a studio apartment was coordinated seamlessly through VIVA Oakville's recent promotion. The team and the movers listened to, and supported, my father’s requests. Items were packed efficiently and transported to VIVA within a few hours. Care was taken when the items were unpacked and the team ensured that every detail, from the location of furniture to the height of picture frames, was correct.
Thank you again for your part in making this a smooth transition for my father.”
Sincerely, Michael W. | VIVA Retirement Communities
“A huge thank you to Sunrise Burlington for recommending Downsizing Solutions. Mary quickly responded to my call and we took a leap of faith with her company. Jenn and Lee-Anne did a great job packing the basement and helping us to downsize ! They were ruthless!! Helpful , patient and they were a lot of fun! Even though my jokes weren’t funny, they laughed at them! The movers were great guys. Very nice and professional. The suite looked great. The ladies did a fantastic job hanging the pictures and setting up our new home!”. ~Paul and Ann.
Thanks to VIVA’s incentive bonus, we moved another happy resident in today and VIVA paid for the move!!
“I am very happy that you guys did a fantastic job! This was my easiest move, all I had to do was watch! The new suite looks great and feels like home. I have a beautiful balcony to continue enjoying my plants and the outdoors. I am so very grateful.” ~Donna
“Downsizing Solutions was referred by VIVA Oakville Retirement Community. What a great service! They came and and packed, moved us and set everything up all in one day! The movers were efficient, professional, kind and funny. The team even put up pictures so that my husband didn’t have to hammer a nail!” ~Kim (daughter)

A great move from Paris, to The Shores of Port Credit today!
“I can’t thank Mary and her whole team enough for the amazing work that they did moving my parents from their home into their new retirement residence at the Shores of Port Credit. The care, patience and understanding that every single member of the team showed was such a blessing. From packing up and decluttering to the move in and unpacking, we felt that we were in excellent hands and didn’t have to worry about a thing. Downsizing is a difficult and overwhelming process that was made easy and stress-free.
I couldn’t recommend Downsizing Solutions enough!” ~Kristine M.
Our first move into VIVA Meadowlands!
“Thank you to VIVA for recommending Downsizing Solutions. Thank you to Mary for understanding and having Jennifer come to downsize me and pack for my move on many occasions as I could only do a few hours at a time. Jennifer was amazing to work with. She is very sociable, hard working and has mastered her job. I was presently amazed to see how my suite was set up when I walked in. It felt and looked like home. I feel very comfortable here at VIVA. I have made many friends and the food is amazing and the staff is fantastic as well. I'm looking forward to staying here for a very long time. Thank you to the movers who worked hard to bring my belongings over.”

Another great move to VIVA Oakville Retirement Community under their new incentive bonus where they paid for the move!

"The idea of having help with something so difficult and exhausting, it meant everything to me to have this help!

Some things are easy to let go and others not so much. The team worked with great efficiency and purpose. The movers' manner was calm and I felt confident that they would handle my possessions with care.

It was a relief when I came in to my new suite that care and thoughtfulness was taken to make it feel as comfortable as possible. Thank you Downsizing Solutions."

~ Donna | VIVA Oakville Retirement Community

 

We love repeat clients!“
A year ago Downsizing Solutions helped us with a move and we were so happy with the service that we chose to use them again! We received the same great service packing up, moving and setting up at Highgate Retirement Residence. The team did it all with smiling faces, they were on time and they were efficient. Everything went smoothly from morning until afternoon. The new room is set up just like dad’s previous space, it is perfect!”

 

So happy to have helped this woman with her "movers from hell"!
"I survived the 'Move From Hell' thanks to the Angels at Downsizing Solutions!
The entire chain of events could make a drama of the week episode on Netflix, but I'll summarize so I can say how deeply grateful I am to Mary Dilly and Sheila at Downsizing Solutions for the positive outcomes.
All my furniture and personal possessions were in a climate controlled storage for 7 months in Burlington while I travelled. I'd planned an extended adventure before my 70th birthday but had to cut it short to accommodate major surgery. Since I have dual Canada/US citizenship, I decided to settle and recuperate in Arizona where I already had a network and connections to top surgeons.
Thus began my quest to find a moving company to relocate my contents across the border and transport my goods thousands of miles. I researched and reviewed quotes from seven movers, but ultimately chose the wrong one. (a very different review - trust me!)
Since I was physically unable to return to Canada to supervise the final packing and loading by the moving company, it was vital to find someone I could trust to protect my interests.
Thanks to recommendations from several people, I was able to hire Downsizing Solutions to represent me at move out from storage, and, even more importantly, ensure that all my possessions were safely loaded and stowed for transport to the USA.
Sheila from the Downsizing Solutions team did an amazing job of packing/repacking items that I originally thought would simply move from point A to point B locally. A cross-docked, cross border move required more care and Sheila handled that and photographed everything as insurance against loss or damage.
She also deftly managed the moving company's late arrival and shoddy equipment plan with composure, always protecting my interests and budget.
Mary and Sheila gave me such peace of mind and confidence. They are so professional and skilled at smoothing out wrinkles caused by others who are not as professional.
Downsizing Solutions pricing is fair and the value of their service was, as said; PRICELESS.
Moving is stressful.
Downsizing is overwhelming.
Downsizing Solutions are angels that make big life events so much easier.
If you are moving in or out, downsizing, redecorating, listing, staging, moving local or long distance, call Downsizing Solutions and know you will be in good hands!
TEN out of TEN STARS!"
~Alexandra I.

 

Another great downsize with hundreds of brand new items to donate to people in need!

“I thought that I was looking for movers when I realized that what I really needed was downsizers and movers! I looked up ‘downsizing’ and the first hit was Mary Dilly, the owner of Downsizing Solutions, talking about her full-service moving company on CHCH. I looked up the company website and it really resonated with me.
After moving my parents some time ago, I realized that you don’t have to wait until you are ‘old’ to consider downsizing and that you can dramatically reduce what your kids have to deal with if you downsize earlier.
You have to get to the right mindset to be able to do this, you need to be motivated by something. Another motivation for me was that we decided to renovate our basement which would create a great space for my grandchildren. My advice to others would be to think about downsizing before you think you have to!
I had tremendous guilt attached to having so much stuff but was absolutely satisfied knowing that it is not garbage and that by some way, shape or form my things will be useful to someone else.
Throughout the process, the team was terrific to work with. The downsizing team was well suited for this work. Their gentle manner makes them very capable to handle even sensitive situations. The movers were great and got a whole lot of boxes out quickly with a great attitude.
Downsizing is not just for seniors and not just for moving… you can just let it go to gain space and free your mind!”
~Peggy

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